Frequently Asked Questions

Yes. Pitch Notes holds a valid gambling licence issued by the Malta Gaming Authority, and it is also registered with the UK Gambling Commission for UK customers. Regulatory compliance is verified through regular independent audits of our games and financial transactions. You can find our licence numbers in the footer of the site.

Pitch Notes supports Visa, Mastercard, and Maestro cards, as well as e‑wallets like Skrill, Neteller, and PayPal. Bank transfers and prepaid vouchers (e.g., Paysafecard) are also available. Deposits are instant; withdrawals to e‑wallets usually process within 24 hours, while card and bank transfers take 3–5 business days.

The welcome bonus is a 100 % match up to $200 on your first deposit. To withdraw any winnings you must wager the bonus amount 35 times within 30 days. Only bets with odds of 1.50 or higher count toward the requirement, and the bonus cannot be used on draw‑no‑bet markets.

You can bet on standard markets such as match result, over/under goals, both teams to score, correct score, and Asian handicaps. For the 2026 World Cup we also offer special props like top scorer, group winner, and tournament outright. Live in‑play betting is available for most games, with updated odds displayed in real time.

If a match is postponed before kick‑off and not played within 48 hours, all bets on that game are void and the stake is returned. Cancelled matches (e.g., due to extreme weather) are treated the same way. For abandoned matches that have already produced a result, bets stand on the official outcome declared by the competition organizer.

Pitch Notes provides deposit limits, loss limits, session‑time reminders, and self‑exclusion options that you can set directly in your account settings. All users can also request a permanent account closure, and we partner with organizations like GamCare and BeGambleAware for external support. Verification checks are performed to ensure minors cannot access the platform.